TERMS OF SERVICE

OVERVIEW

Welcome to SHUUF. The terms "we", "us" and "our" refer to SHUUF.

SHUUF. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). SHUUF. is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access the Services.

Nothing in these Terms limits any rights granted to consumers under applicable Israeli law.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are legally permitted to enter into transactions under applicable law.

To browse or purchase from our online store, you may be asked to provide information including your email address, billing details, payment information and shipping details.

You are responsible for ensuring that the information you provide is accurate, current and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your account details and for activity carried out through your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products accurately. However, product colors and appearance may vary slightly depending on your device, screen settings, photography and lighting.

Product descriptions, availability, sizes, colors and other information may be updated from time to time.

We reserve the right to discontinue products, limit available quantities or update product information at any time, subject to applicable law.

SECTION 3 – ORDERS

When you place an order, you submit a request to purchase the selected products.

An order is considered accepted once payment has been successfully processed and the order has been confirmed by SHUUF.

We reserve the right to decline or cancel an order where necessary, including in cases of stock discrepancies, payment issues, obvious pricing errors or other circumstances that prevent us from completing the order.

If an order is cancelled or changed by us, we will make reasonable efforts to notify you using the contact details provided with your order.

Returns, cancellations, refunds and exchanges are handled in accordance with our Return and Refund Policy.

SECTION 4 – PRICES AND PAYMENT

All prices displayed on the SHUUF. website are in New Israeli Shekels (₪) and include applicable VAT unless otherwise stated.

Shipping charges, where applicable, are displayed separately before checkout.

Prices, discounts and promotions may change from time to time. The price charged will be the price displayed at the time the order is placed.

Prices on the online store may differ from prices available in the physical store, and promotions may be subject to separate terms.

You are responsible for providing accurate payment and billing information and for ensuring that you are authorized to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy.

Standard deliveries within Israel are generally delivered within up to 5 business days from order confirmation.

Products marked Online Exclusive may require up to 14 business days for delivery.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, holidays, security events or other exceptional circumstances.

Free store pickup is available where offered.

For full details regarding delivery times, shipping fees and store pickup, please review our Shipping Policy.

SECTION 6 – RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, cancellations and exchanges are governed by our Return and Refund Policy and applicable Israeli consumer law.

For regular online purchase cancellations, cancellation fees may apply in accordance with applicable law. Under Israeli consumer law, this is generally up to 5% of the transaction value or ₪100, whichever is lower. Gov.il

Where a product is defective, does not match the order or was not supplied as agreed, different rules may apply and cancellation fees may not be charged. Gov.il

Please refer to our Return and Refund Policy for full details.

SECTION 7 – INTELLECTUAL PROPERTY

The Services, including our trademarks, logos, text, graphics, photographs, videos, website design and original content, are owned by SHUUF. or used with permission from their respective rights holders and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only.

You may not reproduce, copy, distribute, modify, publish, sell or commercially exploit our original content without prior written permission.

Brand names, product names, trademarks and images belonging to third-party brands remain the property of their respective owners.

SECTION 8 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, services or features operated by third parties.

Such third-party services are subject to their own terms and policies.

We are not responsible for the operation, availability or content of third-party services beyond what is required by applicable law.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, privacy practices or services of third-party websites.

If you choose to visit or transact with a third party, you should review its applicable terms and policies.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

SHUUF. is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with SHUUF.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and SHUUF., including any injury, damage or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to purchases and transactions with SHUUF., to the extent permitted by applicable law.

SECTION 11 – PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and service providers used to operate the store, payments, shipping, analytics and related services.

Please review our Privacy Policy for more information.

SECTION 12 – FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, photographs or other content to us, you confirm that you have the right to submit that content.

You grant SHUUF. permission to use such content for the operation and promotion of the Services, subject to applicable law and privacy requirements.

You must not submit unlawful, misleading, abusive, defamatory, infringing or malicious content.

We reserve the right to remove content where reasonably necessary.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, promotions, shipping costs or delivery times.

We reserve the right to correct errors and update information.

Where an error materially affects an order already placed, we will contact you and handle the matter in accordance with applicable law.

SECTION 14 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

• violate applicable law;
• infringe intellectual property or privacy rights;
• transmit malicious software or harmful code;
• attempt to gain unauthorized access to the website or related systems;
• collect personal information about other users without authorization;
• engage in fraud, impersonation, harassment, abuse or misleading conduct;
• disrupt or interfere with the operation or security of the Services.

We reserve the right to restrict or terminate access where reasonably necessary in response to prohibited or unlawful activity.

SECTION 15 – AUTOMATED TOOLS AND AGENTS

Automated tools, bots or agents may not access or interact with the Services in a manner that circumvents security measures, access restrictions, CAPTCHAs or other controls implemented by SHUUF. or Shopify.

Where automated access is permitted, it must comply with applicable technical requirements and applicable law.

SECTION 16 – TERMINATION

We may restrict or terminate access to the Services where reasonably necessary, including in cases of misuse, fraud, security concerns or violation of these Terms.

Termination does not affect obligations or rights that arose before termination.

SECTION 17 – DISCLAIMER OF WARRANTIES

We aim to provide accurate and reliable information and Services, but availability and operation of the website may occasionally be interrupted or affected by technical issues.

Nothing in these Terms excludes warranties, guarantees, remedies or rights that cannot legally be excluded or limited under applicable law.

SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, SHUUF. will not be liable for indirect or consequential losses arising solely from use of the Services.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under Israeli law.

SECTION 19 – INDEMNIFICATION

You agree to be responsible for losses or claims arising from your unlawful use of the Services, infringement of third-party rights or material breach of these Terms, to the extent permitted by applicable law.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply to the maximum extent permitted by law and the remaining provisions will remain in effect.

SECTION 21 – WAIVER AND ENTIRE AGREEMENT

Failure by SHUUF. to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies referred to on the website, form the agreement governing use of the Services.

Nothing in these Terms overrides mandatory rights granted under applicable Israeli law.

SECTION 22 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent.

SHUUF. may transfer its rights or obligations where permitted by applicable law.

SECTION 23 – GOVERNING LAW

These Terms are governed by the laws of the State of Israel.

Any dispute relating to these Terms or the Services will be subject to the jurisdiction of the competent courts in Israel, subject to any mandatory jurisdiction or consumer rights provided by applicable law.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be available on this page.

Where required by law, material changes will be communicated appropriately.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms or the Services may be sent to:

SHUUF.
Rambam 13, Tel Aviv, Israel
Email: shuuftlv@gmail.com
Phone: 050-850-6001
Instagram: @shuuf.tlv

Business registration / VAT number: 322563180